PROCESSING OF PERSONAL DATA
In accordance with the provisions of Law 15/1999, of December 13, on Protection of Personal Data, the user accepts that the personal data provided at the time of reservation be incorporated into a file owned by Kaltea SA , with registered office at Carrer de Mercè Rodoreda, 5 17300 Blanes, Girona, Costa Brava , for the management of the reservation system, the processing of your request, the control and management of the relationship with the users of the website who process reservations, as well as well as for carrying out statistical studies of registered users on the aforementioned website that allow the design of improvements in the services provided. All the fields of the forms indicated as mandatory must necessarily be completed for the correct processing of your requests. The personal data that you provide will only be communicated to third parties in compliance with legal obligations or with your prior consent. The user expressly consents that the bank details provided be used to deal with the possible penalties for cancellations or no-shows set in the rate conditions. The processing of your reservations necessarily implies the aforementioned treatment, so that the process cannot be carried out in case of opposition to it.You can, at any time, exercise your rights of access, rectification, cancellation or opposition according to more below is indicated.
VERACITY OF THE DATA
The user will respond, in any case, to the veracity of the data provided, reserving the company the right to exclude from the registered services any user who has provided false data, without prejudice to other actions that may be required by law. User must be duly authorized to provide data from third parties. Only with the consent of future hotel guests can the user enter their names and surnames in the Room Distribution section. Such information, which will allow the chosen Hotel to provide a better service to its guests, is optional, therefore, its consignment by the user, implies, under their sole responsibility, the assumption of the duty to inform those of the content of our Policy of Privacy prior to the offering of personal information.
DATA PROCESSING IN NAVIGATION
a) The domain name of the provider (PSI) and / or IP address that gives them access to the network. For example, a user of the provider xxx will only be identified with the domain xxx.es and / or the IP address. In this way we can compile statistics on the countries and servers that most frequently visit our website.
b) The date and time of access to our website. This allows us to find out the busiest times, and make the necessary adjustments to avoid saturation problems at our peak hours.
c) The internet address from which the link to our website originated. Thanks to this data, we can know the effectiveness of the different banners and links that point to our server, in order to promote those that offer the best results.
d) The number of daily visitors to each section. This allows us to know the most successful areas and increase and improve their content, in order that users obtain a more satisfactory result.
It will allow us to obtain the following information:
a) The date and time of the last time the user visited our website.
b) The content design that the user chose when visiting our website.
c) Security elements involved in controlling access to restricted areas.
Although the information obtained is, in principle, totally anonymous, according to Report 327/2003 of the Spanish Agency for Data Protection, users are informed that the aforementioned data will be incorporated into a personal data file of the company for the purposes detailed above, the user being able to exercise their rights of access, rectification, cancellation and opposition as indicated below.
We also use the Google Adwords remarketing tool. This tool allows you to publish on the Google content network (more details about the Google content network here: Adwords ads based on previous visits by users to our website. For this, some of the pages of our website include a code called " remarketing tag. ”These tags allow you to read and configure your browser's cookies in order to determine the specific type of ad that will be shown to the user, based on elements related to their visit to our website, such as, for example, chosen navigation circuit, the specific pages visited or the actions carried out on them. The remarketing lists thus created are stored in a database on Google's servers, where all the cookie IDs associated with each list or category of interests. The information obtained only allows to identify a specific browser, and Google cannot identify the specific user solely with this information. information (More information about the Remarketing tool in the following link: Adwords
Regarding the company , this information can only be associated with a specific user in the event that said user is identified on the web, for example because the user has completed a reservation process. In this case, the data thus obtained will be communicated to the company for the purposes of commercial prospecting and segmentation of web users to design commercial campaigns according to the interests shown during navigation, incorporating the data into a file of the aforementioned entity. for the stated purposes. To oppose the aforementioned treatment and communication, the user has the possibility of disabling cookies, as indicated below:
The user has the option of not receiving cookies or of being informed about their setting by configuring their browser for this purpose. However, if cookies are deactivated, it is possible that you will not be able to make use of all the functionalities of the website.Regarding remarketing cookies, the user can disable the use of Google cookies by visiting the advertising disabling page. You can also disable DoubleClick cookies by visiting the DoubleClick opt-out page. To disable the use of third-party cookies, users can also visit the Web Advertising Initiative (NAI) opt-out page. Network Advertising Initiative) (page in English)) At any time, the user may exercise their rights of access, rectification, cancellation and opposition as indicated below.
FILE FOR ADVERTISING PURPOSES
The rights of access, rectification, cancellation and opposition may be exercised by writing accompanied by a copy of your ID addressed to the person in charge of the corresponding file at the address indicated below:
- Paraty Hoteles SL C / Jaen 9, building Galia 212 of 11, CP 29004 (Malaga)
- Kaltea SA, Carrer de Mercè Rodoreda, 5 17300 Blanes, Girona, Costa Brava
Access to the page does not imply in any case the existence of a commercial relationship between the user and the company . The portal only provides information about vacant hotel rooms at the time of requesting the aforementioned information, so if you make the reservation online, you are contracting directly with the hotel and not with the portal. The printed version of the reservation made serves as a locator when you go to the hotel.
The reservation of hotel nights on this website implies the adhesion and acceptance by the client of each and every one of the general conditions set out here.
By accepting the following clauses, you declare and accept:
1) Be of legal age and have full capacity to make the reservation, stating that you understand and understand all the conditions found on the website.
2) That the data provided when you make the online reservation are true, complete and concise.
3) Only those pages that appear within the web map are included in the web.
4) That access to this website is the responsibility of the user
5) That once the reservation is made, the electronic document in which it has been formalized will be archived, you can access it at any time.
6) That confirms the reservation made, that is, the dates indicated, the number of rooms, people and the Hotel chosen.
7) The conditions and price of the reservation made are those expressly determined in the conditions of the rate expressly included in the page that you make the reservation.
8) Regarding the relationship with the portal, it gives you the possibility to reserve rooms at the chosen hotel through its website, but does not offer any type of hotel service under your responsibility.
9) That your card details are collected in order to guarantee the reservation. The payment of the same will be made in the chosen Hotel and only in the case of cancellations or no-shows (no shows), the reservation will be canceled and the charge set in the rate conditions will be made.
10) Offers will only be valid for as long as they remain accessible to the recipients of the service.
The prices indicated are Retail Prices, VAT included.
The price includes: Price per night depending on the type of room and regime selected, except for hotels where the inclusion of other services is specifically indicated.
The price does not include: Any unspecified service as well as extras such as transfers, tips, phone calls, laundry services, minibar, parking, etc ...
Time of entry (check-in) and departure (check-out) as a general rule and unless expressly agreed otherwise with the establishment, the rooms may be used from 2 pm on the day of arrival and must be vacated at 12 noon on the day of departure.
PASSPORTS AND VISAS
All travelers, without exception (including children), must carry their corresponding personal and family documentation, be it their passport or ID, according to current legislation. It will be on their behalf when the trips require it to obtain visas, passports, vaccination certificates, etc. Minors under 18 must carry a written permission signed by their parents or guardians, in anticipation that it may be requested by any authority. If the granting of visas is rejected by any Authority, due to the user's particular causes, or their entry into the country is denied due to lack of the requirements that are demanded, or by default in the required documentation, or because they are not bearers of the In itself, the hotel declines all responsibility for events of this nature, with the consumer being responsible for any expenses that may arise, applying in these circumstances the conditions and rules established for the case of no-show.